siyaJabula siyaKhula is a learning support organisation. We exist to help learners achieve by working alongside departments, schools and teachers. Our staff are drawn from unemployed parents within each school’s community, and are trained up to perform within the organisation. All work done within our programs is done in accordance with strict monitoring and control processes. Regular assessments are done to guarantee intervention lesson quality and learner progress.
As a learning support organisation, siyaJabula siyaKhula is a vehicle for delivery of services. It is designed to take applicable best practice interventions and materials and deliver them to the education community in a precisely controlled and monitored fashion. The following diagram describes the core process of our organisation.
As can be seen from the diagram, selected educational material is distributed to our regional centers. From there, it is circulated and delivered by our distribution network to the parent structures. The parent structures deliver the material to the schools and learners. Regular assessment and feedback to the center enables our organisation to design and issue remedial interventions, teacher training interventions or other extra educational material tailored to the needs of each school.
The LSO structures, processes and interventions have been specifically designed to operate with unemployed parents drawn from school communities. All parents are trained for their positions to achieve competence. Process quality control is achieved through the use of our specially designed processes and systems. These determine and enforce the required control checks to ensure quality of service.
Specialist positions do exist within the organisation. These have been designed and positioned to gain as much leverage from the specialist skills as possible. Financial control will be insourced from an external auditing and accounting practice, preferably an international one as soon as budget permits.
The following diagram shows how siyaJabula siyaKhula is positioned relative to the other stakeholders in the education process.
Our organisation works alongside schools and school governing bodies to assist learners without drawing on a school’s people or resources. As the picture shows, siyaJabula siyaKhula works next to a school and its teachers to help deliver the curriculum. We achieve this by providing resources and interventions, which are delivered by our organisation with the involvement of parents from the school community. We are also able to deliver resources and interventions on behalf of Departments of Education, should they so wish.
In essence, the organisation can be represented as providing two legs of service to the education process.
The first leg of the organisation is dedicated to the delivery of learner and teacher interventions. This leg focuses on the educational aspects of our service provision, and is responsible for managing, controlling, monitoring and reporting the rate of learner progress. It is also responsible for the identification and remediation of learner, teacher and school problems.
The second leg of the organisation is dedicated to the management and control of the circulation and distribution of specially sourced or written educational material and resources. This leg is focused on managing and controlling the circulation and distribution of resources, teaching aids and intervention material to learners, teachers, schools and the siayJabula siyaKhula support providers.
The entire organisational design, together with its systems and processes, has been developed to the support large scale, wide area rollout that will be needed to reverse the trends in the South African education process.